Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Clark & Lee Design, Inc.. The collective work includes works that are licensed to Clark & Lee Design, Inc.. Copyright 2006, Clark & Lee Design, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Clark & Lee Design, Inc. or purchasing Clark & Lee Design, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Clark & Lee Design, Inc. or to purchase Clark & Lee Design, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Clark & Lee Design, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks All trademarks, service marks and trade names of Clark & Lee Design, Inc. used in the site are trademarks or registered trademarks of Clark & Lee Design, Inc.
Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Clark & Lee Design, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Clark & Lee Design, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Clark & Lee Design, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability Clark & Lee Design, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Clark & Lee Design, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors In the event that a Clark & Lee Design, Inc. product is mistakenly listed at an incorrect price, Clark & Lee Design, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Clark & Lee Design, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Clark & Lee Design, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Clark & Lee Design, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice Clark & Lee Design, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Clark & Lee Design, Inc..
Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Clark & Lee Design, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Clark & Lee Design, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Clark & Lee Design, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Clark & Lee Design, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Clark & Lee Design, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer Clark & Lee Design, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Clark & Lee Design, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Clark & Lee Design, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Clark & Lee Design, Inc. in its sole discretion.
Indemnification You agree to indemnify, defend, and hold harmless Clark & Lee Design, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links In an attempt to provide increased value to our visitors, Clark & Lee Design, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Clark & Lee Design, Inc., Clark & Lee Design, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Clark & Lee Design, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Clark & Lee Design, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Returns and Exchanges - Damaged Items Clark & Lee Design. Inc. strives to ship your package in good condition. Unfortunately, packages may be damaged during the shipping process after leaving Clark & Lee Design. Inc. or our vendors. If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one at our discretion and completely at our expense. Please be sure to inspect your item(s) for concealed damage if you do not plan on using it immediately. We are unable to accept cancellations on merchandise after it arrives damaged, but we will make every effort to make the product right. Note any damaged packaging on your delivery receipt when accepting the delivery.
Handpainted furniture and accessories are especially vulnerable to damage. We take great care in packaging to ensure safe transport to the shipping destination. Although these items are packaged properly, in some instances transit-related damage may occur. It is imperative that you inspect your order carefully when it arrives. Take the time to note any damage to your furniture and to the packing materials on the delivery receipt. Do not sign the shipping documents without recording details of transit damage. (For example: the furniture is scratched, dented, cracked, fabric is torn and the box is crushed on the top corner, punctured or wet)
Upon inspection, if you find that your merchandise is damaged, you may choose to refuse the delivery. Damages must be reported to Clark & Lee Design. Inc. at the time of delivery by calling us at 1-626-301-0881. Clark & Lee Design. Inc. will be unable to assist you in repair or replacement of damaged merchandise if it is not thoroughly inspected and documented as described above.
Contact our customer service department within 3 business days of the delivery date to report the damage. Please be sure to have information such as model number, serial number, date of manufacture and any part numbers available. We can not replace damaged merchandise if we are not notified within 3 business days of the delivery date. This applies to cancelling and returning a damaged item as well. We will continue to make every effort to get you individual replacement parts.
Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.
These policies apply to all DROP SHIPMENTS as well. If your order is to be Drop Shipped by Clark & Lee Design. Inc. directly to your customer, please be sure they are aware of these requirements. Clark & Lee Design. Inc.
will be unable to assist you, or your customer, in repair or replacement of damaged
merchandise if it is not thoroughly inspected and documented as
described above.
For other returns and exchanges contact customer service at 626-301-0881 for a RA number. Packages shipped without an RA number will be refused on delivery and returned to you. PERSONALIZED, CUSTOM or CUSTOMIZED ITEMS cannot be returned.
Credit and Return Time Please give us some time to process your return/exchange. It takes up to 10 business days for us to receive the returned or exchanged product back from you. All refunds granted are for the purchase price of the product only. Shipping and gift-wrapping costs are refundable only if a product arrives damaged due to shipping or is defective.
Canceling Your Order If you have placed an order and would like to cancel it, you may either call us at 1-6216-301-0881 or email us at service@knobelties.com within four hours of placing your order to cancel it free of any charges.
Don't worry! Even after the four hours, our helpful customer service assistants will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.
In these rare cases that we cannot prevent the shipment, please see our Return Policy.
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